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This essential retailer's guide to consumer spend by generation takes a deep dive into the fascinating mosaic of consumer behaviours, where digitally savvy teens rub shoulders with baby boomers who prefer traditional retail models - and all the generational buying...

The Future of Retail podcast, hosted by Retail Doctor Group's CEO Brian Walker, recently featured Martin Newman, a self-described "customer champion" whose four-decade journey through retail offers a uniquely valuable perspective on the retail industry's AI evolution,...

As Australian retailers plan their strategies for 2030, one group stands at the centre of the transformation - Gen Z consumers. Successfully engaging Gen Z will require retailers to rethink traditional approaches and adopt strategies that align with this generation’s...

Retail is more than just a sector; it is the beating heart of communities, a cornerstone of economic growth, and a hub of innovation. Yet, one challenge looms larger than most: the state of retail skill shortages in Australia that hinder the industry’s potential to...

Smart technology and sophisticated data systems are reshaping Australian retail at breathtaking speed. From bustling shopping centres in Sydney to boutique stores in Melbourne's laneways, innovative solutions and emerging AI trends in technology are creating...

Consumer limbic profiling is an advanced form of consumer analysis that maps customer preferences and behaviors - consumer neuroscience - by exploring their subconscious motivations and emotional drivers. By 2030, limbic profiling is expected to become a core strategy...

The Retail Doctor Academy delivers strategic retail skills training that reshapes how Australian retailers compete and succeed. We've established ourselves as the premier provider of comprehensive professional retail training, forging partnerships with industry...

When Chatime aimed to expand beyond their core market, increasing their customer database from 50,000 to 250,000 members, they discovered that understanding consumer behaviour requires more than traditional market research. . OTIS Eyewear's journey paralleled this...

The short answer is no, an algorithm cannot fully replace human decision-making in retail, but it's also a little more complicated than this gut-feel answer.   As 2025 approaches, Australian retailers face a pivotal moment in their digital transformation journey....