White Papers
2025 Consumer and Retail Trends Whitepaper
As we look ahead to 2025, the convergence of economic resilience, technological advancement, and evolving consumer behaviour is reshaping the retail landscape in ways that challenge traditional assumptions about customer loyalty and business sustainability. The...
2024 Consumer and Global Retailer Sentiment Webinar
Join retail experts Anastasia Lloyd-Wallis and Brian Walker as they present Retail Doctor Group's 5th annual Australian Consumer & Retail Sentiment Research. This comprehensive webinar explores crucial retail trends for 2024, including: digitalisation's impact the...
2024 Consumer and Global Retailer Sentiment Whitepaper
During the past 5 years, Retail Doctor Group's Insights Division has reached out to Australian retailers and consumers to track how their behaviour and sentiment is changing. This year, working with our Global Partners Ebeltoft Group and on behalf of the World Retail...
Deliver Dependable ROI in 2024: Watch the High-Performance Retail Framework Webinar
Customers are asking for a more consistent level of sales and service delivery to gain their greater loyalty. Our quest began with a simple question: How could a retailer consistently achieve increased customer loyalty and advocacy? More importantly, what would...
Digital Marketplaces: A Global Study of Your Next Growth Channel Whitepaper
Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we proudly present the Digital Marketplaces: A Global...
The High-Performance Retail Framework That Delivers Dependable ROI 2024 Whitepaper
Customers are asking for a more consistent level of sales and service delivery to gain their greater loyalty. Our latest whitepaper is a groundbreaking approach to achieving consistent sales growth, enhancing your service levels, and creating high-performance retail...
2024 Global Retail Innovations Whitepaper
Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we are proud to present the dynamic findings of our...
2024 Australian Retail Innovators
Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2024 Australian Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and...
2024 Consumer Loyalty Whitepaper
In the post-pandemic era, the pressure of costs on society has notably altered consumer behaviour. Our collaborative research with Pureprofile, surveying over 1,000 Australian consumers, reveals that an impressive 95% participate in loyalty programs, and 83% stay...
Global Festive Retail Innovations 2023
Christmas is fast approaching, and retailers worldwide are escalating their initiatives to deliver the most enchanting and creative shopping experiences to their communities. As an Australian representative in the Ebeltoft Group, a worldwide network of consulting...
2024 Consumer and Retail Trends Whitepaper
As 2023 comes to an end, retailers throughout Australia are keenly pondering: 'What lies ahead for us in 2024?' This question opens up to a scenario that's both challenging and filled with potential growth opportunities, contingent on knowing where to look. This...
2023 Global Retail Innovations Whitepaper
Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we are proud to present the dynamic findings of our...
Australian Retail Innovators 2023
Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2023 Australian Retail Innovators Whitepaper. We showcase Australia's most noteworthy retailers, who are outstanding in their approach to innovation in the...
2023 Consumer and Global Retailer Sentiment
During the past 4 years, Retail Doctor Group's Insights Division has reached out to Australian retailers and consumers to track how their behaviour and sentiment is changing. This year, working with our Global Partners Ebeltoft Group and on behalf of the World Retail...
Future of Retail in 2030
A series of unprecedented headwinds have made the retail market more challenging than ever for retailers and their suppliers; inflationary pressure, supply chain issues, volatile consumer confidence, legacy network issues to build out omnichannel, the ever-changing...
2023 Consumer Trends Whitepaper
As 2022 comes to an end, the question on every retailer’s lips are: “What do our customers want in 2023?” Never has there been a more important time to understand current and future trends in consumer behaviour. Unlike 2022, 2023 is expected to be an unusual year...
2022 National Retail Association and Retail Doctor Group’s Consumer Sentiment Report
Retail is changing and consumers now have different expectations in the retail environment. Whether it is where they shop, how they purchase, what they use to research, it is all now part of the evolving retail ecosystem. Retail Doctor Group has partnered with the...
2022 Global Retail Innovations Whitepaper
2022 Global Retail Innovations Whitepaper Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we are...
Consumer and Retailer Sentiment 2022
In an era characterised by immense uncertainty, what happened in 2020 and 2021, what do we expect consumers to do in 2022 and what trends do we expect to see in 2023 and beyond? Retail Doctor Group has reached out to Australian retailers and consumers to observe how...
2022 Consumer Trends Whitepaper
What do we expect consumers to do in 2022? And what trends so we expect to see to continue? Over the past 2 years, consumer behaviour has constantly changed due to our evolving needs and requirements. There have been expected trends such as the greater need for...
Australian Retail Innovators 2022
Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2022 Australian Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and...
Partnership Opportunity: 2025 Australian Retail Innovators Awards
Secure your position as a strategic partner at Australia's most prestigious retail innovation awards. The 2025 Australian Retail Innovators Awards is now accepting expressions of interest from forward-thinking organisations looking to connect with the nation's retail...
Reinventing Retail: Omnichannel Excellence E-book
The pandemic has accelerated the changes in consumer behaviours as well as technology like never before. Retailers cannot solely rely on one channel to connect with their consumers. Instead, creating a seamless retail journey across different platforms on- and...
Australian Retail Innovators 2021
Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2021 Australian Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and...