White Papers

2024 Australian Retail Innovators

2024 Australian Retail Innovators

Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2024 Australian Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and...

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2024 Consumer Loyalty Whitepaper

2024 Consumer Loyalty Whitepaper

In the post-pandemic era, the pressure of costs on society has notably altered consumer behaviour. Our collaborative research with Pureprofile, surveying over 1,000 Australian consumers, reveals that an impressive 95% participate in loyalty programs, and 83% stay...

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Global Festive Retail Innovations 2023

Global Festive Retail Innovations 2023

Christmas is fast approaching, and retailers worldwide are escalating their initiatives to deliver the most enchanting and creative shopping experiences to their communities. As an Australian representative in the Ebeltoft Group, a worldwide network of consulting...

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2024 Consumer and Retail Trends Whitepaper

2024 Consumer and Retail Trends Whitepaper

As 2023 comes to an end, retailers throughout Australia are keenly pondering: 'What lies ahead for us in 2024?' This question opens up to a scenario that's both challenging and filled with potential growth opportunities, contingent on knowing where to look. This...

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2023 Global Retail Innovations Whitepaper

2023 Global Retail Innovations Whitepaper

Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we are proud to present the dynamic findings of our...

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Australian Retail Innovators 2023

Australian Retail Innovators 2023

Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2023 Australian Retail Innovators Whitepaper. We showcase Australia's most noteworthy retailers, who are outstanding in their approach to innovation in the...

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2023 Consumer and Global Retailer Sentiment

2023 Consumer and Global Retailer Sentiment

During the past 4 years, Retail Doctor Group's Insights Division has reached out to Australian retailers and consumers to track how their behaviour and sentiment is changing. This year, working with our Global Partners Ebeltoft Group and on behalf of the World Retail...

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Future of Retail in 2030

Future of Retail in 2030

A series of unprecedented headwinds have made the retail market more challenging than ever for retailers and their suppliers; inflationary pressure, supply chain issues, volatile consumer confidence, legacy network issues to build out omnichannel, the ever-changing...

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Global Festive Retail Innovations 2022

Global Festive Retail Innovations 2022

Christmas is just around the corner and retailers around the world are ramping up their efforts to bring the most magical and innovative shopping experience to their community. As an Australian elected member of the Ebeltoft Group, a global alliance of consultancy...

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2023 Consumer Trends Whitepaper

2023 Consumer Trends Whitepaper

As 2022 comes to an end, the question on every retailer’s lips are: “What do our customers want in 2023?”​ Never has there been a more important time to understand current and future trends in consumer behaviour. Unlike 2022, 2023 is expected to be an unusual year...

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2022 Global Retail Innovations Whitepaper

2022 Global Retail Innovations Whitepaper

2022 Global Retail Innovations Whitepaper Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we are...

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Consumer and Retailer Sentiment 2022

Consumer and Retailer Sentiment 2022

In an era characterised by immense uncertainty, what happened in 2020 and 2021, what do we expect consumers to do in 2022 and what trends do we expect to see in 2023 and beyond? Retail Doctor Group has reached out to Australian retailers and consumers to observe how...

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2022 Consumer Trends Whitepaper

2022 Consumer Trends Whitepaper

What do we expect consumers to do in 2022? And what trends so we expect to see to continue? Over the past 2 years, consumer behaviour has constantly changed due to our evolving needs and requirements. There have been expected trends such as the greater need for...

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Australian Retail Innovators 2022

Australian Retail Innovators 2022

Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2022 Australian Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and...

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The Grand Finale of Retail 2021

The Grand Finale of Retail 2021

2021 has been a tumultuous year for retail yet full of opportunities for innovation and growth. This year we have worked with our global partners Ebeltoft Group to celebrate some of the best in festive retail both past and present from around the world. This white...

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Consumer and Retailer Sentiment Q3 2021

Consumer and Retailer Sentiment Q3 2021

After a long period of lockdown, consumers have come out of Covid-19 with different shopping behaviours and expectations for brands. Retail Doctor Group's Insights Division has tracked consumer and retailer sentiment through 4 waves of data to gather the latest...

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Reinventing Retail: Omnichannel Excellence E-book

Reinventing Retail: Omnichannel Excellence E-book

The pandemic has accelerated the changes in consumer behaviours as well as technology like never before. Retailers cannot solely rely on one channel to connect with their consumers. Instead, creating a seamless retail journey across different platforms on- and...

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Retailer Sentiment Study 2020

Retailer Sentiment Study 2020

During May 2020 Retail Doctor Group insights division reached out to Australian retailers to understand their decisions, opinion and sentiment during Covid-19 and for the future of Australian retail. This research details the results of this work, discussing future...

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2021 Global Retail Trends and Innovations Whitepaper

2021 Global Retail Trends and Innovations Whitepaper

2021 Global Retail Trends & Innovations whitepaper Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail...

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Endless Aisle Whitepaper

Endless Aisle Whitepaper

As part of the immense growth of e-commerce due to COVID-19, the following questions become important for retailers as they build out their omnichannel strategy. What website technology are you currently using? What point of sales system are you using? Do you...

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Consumer and Retailer Sentiment 2021

Consumer and Retailer Sentiment 2021

Retail Doctor Group has tracked Australian retailer and consumer sentiments through the pandemic to gain critical insights. We are delighted to present our latest findings in the Consumer & Retailer Sentiment Whitepaper 2021. How can your business close the gaps...

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Australian Retail Innovators 2021

Australian Retail Innovators 2021

Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our 2021 Australian Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and...

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Sustainability Whitepaper 2021

Sustainability Whitepaper 2021

As a retail leader, you understand the importance of using the latest consumer and market insights to build and drive your strategy and success. Particularly, insights into the global retail landscape allow you to stay ahead of the curve and provide valuable lessons...

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