Understand your consumer, market, opportunity & capability

Retail Insights

Understanding your consumer, market, opportunity & capability underpins ‘fit’ retail strategy



Use your insights to define sustainable market advantage

Retail Strategy

Working with your insights collaboratively to define your sustainable market advantage



From store design to retail training, bring your strategy to life


Using the proprietary business fitness™ tools that have helped over 500 retailers to date, we bring your insights led strategy to life


Who are Retail Doctor Group?

Who are RDG?

Meet the team and hear from Brian Walker, CEO & Founder of Retail Doctor Group on what makes RDG Australia’s leading retail consultancy.


Brian Walker - Professional Speaker

Retail Speaking & Commentary

Brian Walker is Australia’s ‘fittest’ retail speaker, author and columnist.


Find out about our global partners

RDG Global

As the Australian representative of the Ebeltoft Group, our in house Global Retail Insights team work together with our global Ebeltoft Partners to conduct a range of consumer and retail studies.


““…impressive blend of consumer insights, strategy and retail implementation specialists so that all insights derived in their powerful consumer profiling model (Limbic) was strategized with our senior team into rich and importantly actionable actions through to the actual brand deployment into branding, formats through to deployment across all retail channels.” – Managing Director, My Ride Bicycles


Latest Retail News, Events & Articles by Retail Doctor Group

“You talking to me?”

We’re so complex; we’re mysteries to ourselves; we’re difficult to each other. And then storytelling reminds us we’re all the same. Brad Pitt Good entertainment be it movies, theatre, music or even sport is storytelling. [...]

Is slow trade self-inflicted?

Do you measure your success rate in quiet times and if so against what? How intensely is your investment in retail working in the post Christmas period? There are many measures that can be applied [...]

Retail predictions for 2018

Prediction is very difficult, especially if it’s about the future. Niels Bohr Happy New Year to our readers, clients, colleagues and friends of the Retail Doctor Group Community Each year we begin our series of blogs [...]

How will your customers react to the launch of Amazon in Australia?

“If you don’t like something, change it. If you can’t change it, change your attitude.” Maya Angelou The Amazon juggernaut is coming to change Australian retail…or so they say. There is also lots of conjecture [...]

How well do you understand your millennial consumer?

We have recently conducted research, with our global partners, Ebeltoft Group, into the shopping behaviours of Australian millennials.   For a few years, we have seen many retailers struggle to connect with millennials for a number of reasons. Many have found themselves distracted [...]

Should you leave customer care to the least trained staff?

The golden rule for every business man is this: “Put yourself in your customer’s place.” – Orison Swett Marden I know, I get it, it’s November and we need to get staff on board for [...]

Retail Doctor Group In The Media

Retail Doctor Group regularly contributes to publications such as Inside Retail, Smart Company, Australian Financial Review, RetailBiz, Tech Trader, Sydney Morning Herald and My Business. CEO and Founder of Retail Doctor Group, Brian Walker is also a leading media commentator on retail issues, regularly appearing on ABC, Channel 9 News, A Current Affair and Channel 7. For media enquiries, please call 02 9460 2882 or email

Retail Doctor Group TV 

Retail Doctor Group® TV brings you the latest media commentary, client reviews and Business Fitness tips.

If you wish to find out more, our clients are always happy to speak to you. Get in touch with our team to arrange an introduction today.

“I would highly recommend Retail Doctor Group® to any business looking to, develop, review, modify and expand their retail management strategy and ensure that their business is Fit for Business.”

“As a result of our work together, we have seen significant growth in brand awareness, our customer conversion ratios now excel industry benchmarks, purchase frequency has more than doubled over the last 24 months and one of our main strategic objectives of increasing first time trial has been more than met, with 25 percent points increase in trials in the local market.”
Click here to hear from more of our clients