Blog
Workplace Health and Safety Compliance in Australian Retail Environments
In the fast-paced world of Australian retail, the importance of workplace health and safety cannot be overstated. Is your team Fit for Christmas yet? As we navigate the complexities of modern retail environments, from bustling department stores to intimate boutiques,...
1-Hour Retail Compliance Training for Christmas Casual Staff
The holiday season is a crucial period for retailers in Australia, often requiring the hiring of additional casual staff to manage increased customer demand. However, with this influx of temporary workers comes the need for comprehensive retail compliance training....
Overview of Global & Australian Retail Economic Performance & Future into 25/26
by Retail Doctor Group (Staff Writer) The retail landscape in Australia has faced numerous challenges in the 2023-2024 financial year, but the outlook for 2024-2025 appears more promising, according to Craig Woolford, Senior Research Analyst with MST Marquis. In a...
Is Your Team Fit for Christmas Yet?
Though Christmas is a traditional thing held near the very end of the year, in retail, preparations for it start mid-year already because it's such a busy shopping time of year. Amidst all the prep, one often-overlooked strategy is upskilling your staff. There are a...
High-Performance Retail in Challenging Times: How the Speed of Fulfilment Drives Customer Loyalty and Spend
The modern consumer demands convenience, and speed of fulfilment is at the heart of this expectation. When customers make a purchase, they want their products quickly, and any delay can lead to dissatisfaction and potential loss of future business. In an era where...
High-Performance Retail in Challenging Times: The 80/20 CEO Opportunity in Australian In-Store CX Experiences
It's time to put the customer experience at the heart of your retail strategy and unlock the full potential of your business. Retail Doctor Group's latest research reveals a concerning trend in Australian retail: just 20% of CEOs prioritise the in-store customer...
Limbic Personality Profiling: The 3-Second Opportunity in Australian Retail
by Retail Doctor Group (Staff Writer) In today's fast-paced retail environment, the challenge of capturing and retaining customer attention has never been more critical. For Australian retail CEOs, understanding the nuances of customer behaviour and adapting...
High-Performance Retail in Challenging Times: Navigating the Shifting Loyalty Landscape With Ease
In these uncertain times, one thing remains clear: understanding and responding to the needs of loyal Australian customers is the key to building a resilient, high-performance retail business. Key findings from our Customer Loyalty report indicate that 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗿𝗲...
The High-Performance Retail Framework That Delivers Dependable ROI
This article on building customer-centric strategies in high-performance retail is a collaboration between 3 key divisions of Retail Doctor Group namely: Consumer Insights Division. Operations and Training Division. The Retail Doctor Academy online learning platform....