Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different. Michael Porter It’s no secret that consumers are armed, promiscuous (largely) and well-informed – increasingly favouring quality of offer over the size of a brand. Being...
Investment in space stimulates society, it stimulates it economically, it stimulates it intellectually, and it gives us all passion. Bill Nye Walk into any regional shopping centre or high street and you will see that some of Australian mid-market speciality retail is...
“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man”. So wrote George Bernard Shaw. Great retail shop design, formats, digital integration and...
On scanning many job adverts over the years, one of the most descriptive words used in recruiting is “experienced”. Be it for sales staff or any other customer interface positions. While experience, no doubt has some merit, is it more important than looking for people...
Intelligence is the ability to adapt to change. Stephen Hawking Customer in control, technology fuelling the interaction capability, adaptatively retail tailoring the experience, global retailers showcasing their innovative models. As the Australasian member of...
