In the post-pandemic era, the pressure of costs on society has notably altered consumer behaviour. Our collaborative research with Pureprofile, surveying over 1,000 Australian consumers, reveals that an impressive 95% participate in loyalty programs, and 83% stay loyal to their preferred retailers.
It’s essential for retailers to grasp the factors influencing consumer purchasing decisions and use these insights to both attract and keep loyal customers.
Explore our comprehensive insights on enhancing consumer loyalty. Download the whitepaper today!
Meanwhile, if you have any queries, particularly related to consumer insights in Australia, please contact businessfitness@retaildoctor.com.au or call +61294602882