As we look ahead to 2025, the convergence of economic resilience, technological advancement, and evolving consumer behaviour is reshaping the retail landscape in ways that challenge traditional assumptions about customer loyalty and business sustainability. The...
Join retail experts Anastasia Lloyd-Wallis and Brian Walker as they present Retail Doctor Group’s 5th annual Australian Consumer & Retail Sentiment Research. This comprehensive webinar explores crucial retail trends for 2024, including:...
During the past 5 years, Retail Doctor Group’s Insights Division has reached out to Australian retailers and consumers to track how their behaviour and sentiment is changing. This year, working with our Global Partners Ebeltoft Group and on behalf of the World...
Customers are asking for a more consistent level of sales and service delivery to gain their greater loyalty. Our quest began with a simple question: How could a retailer consistently achieve increased customer loyalty and advocacy? More importantly, what would...
Retail Doctor Group celebrates retailers from all over the world who have leveraged insights to create innovative strategies. As the Australian elected member of Ebeltoft Group, a global alliance of retail experts, we proudly present the Digital Marketplaces: A Global...
