We’re delighted to present a thought-provoking session where Brian Walker, founder and CEO of Retail Doctor Group, chats with retail veteran Paul Greenberg about the evolving landscape of retail in 2025, with a look at DTC Brands and Marketplaces.

Episode highlights include:

  • Paul’s reflections on his non-linear career journey from psychological services to retail, and his current book project “Strings to Rope”
  • Exploration of how retail has transformed from being physically dominated to a complex mosaic of offers, experiences and expectations
  • Insights from Paul’s extensive experience in non-executive roles, including as executive chair at Woolworths and as co-founder of Deal Direct
  • Discussion about forward-thinking retailers and innovative business models reshaping the industry
  • Analysis of how technology is influencing retail at unprecedented rates and what this means for the future

Spanning industry insights from both Australia and global markets, this conversation offers invaluable perspective for retail leaders navigating the tension between operational efficiency and meaningful customer experiences.

Drawing from Greenberg’s 65 years of life experience and diverse career in retail, the discussion provides a balanced view of retail’s technological future while acknowledging the fundamentally human nature of shopping experiences.

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗥𝗲𝘁𝗮𝗶𝗹 𝗗𝗼𝗰𝘁𝗼𝗿 𝗚𝗿𝗼𝘂𝗽 𝗳𝗼𝗿 𝗮 𝗰𝗼𝗺𝗽𝗹𝗶𝗺𝗲𝗻𝘁𝗮𝗿𝘆 𝟭𝟱-𝗺𝗶𝗻𝘂𝘁𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁 𝗮𝗻𝗱 𝟯 𝗸𝗲𝘆 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼𝗱𝗮𝘆.

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