We’re excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Dr. Jason Pallant of RMIT University.
This episode includes:
- Insights on the impact of AI and emerging technologies on retail and human interaction.
- The evolving role of physical retail spaces as community hubs and experiential centers.
- The importance of human connection and social experiences in an increasingly tech-driven retail landscape.
- Challenges and opportunities in personalisation at scale versus niche, artisanal retail.
- The future of work in retail, with AI augmenting rather than replacing human expertise.
- The need for retailers to focus on solving customer problems and providing unique value propositions.
- The strategic importance of empowering frontline retail staff with technology and data.
Don’t miss this insightful discussion on the balance between technological advancement and human-centric retail experiences!