Hi and welcome to the latest edition of Retail Doctor Group’s Future of Retail podcast series.

In our latest episode, join RDG CEO, Brian Walker as we welcome our latest guest – Jason Greenwood from Greenwood Consulting. Jason is a sought-after ecommerce speaker and legend of the industry. For 20+ years Jason has had the privilege of helping organisations across ANZ architect exciting, compelling, differentiated, integrated and technically sound digital shopping & brand engagement experiences.

In the session, we discuss the increasing importance of frictionless commerce, the future of retail digitisation, the changes in consumers’ brand expectations driven by technological advancements, and how every channel or every physical thing can potentially become a transactional opportunity.