In this first episode of 2022, travel to the future of retail with our CEO Brian Walker and Frank Quix, CEO of Q&A Insights Consultancy from the Netherlands. Frank is also the chairman of the Ebeltoft group – a global alliance of retail consultancy of which Retail Doctor Group is an elected Australian member of. Join us as we discuss the future of technology in the retail world, how tech advancement is gradually shifting all aspects of retail from customer experience, supply chains to new retail models. Welcome back and we hope you enjoy the conversation!