Don’t innovate, adapt: What retailers can learn from Ikea

Don’t innovate, adapt: What retailers can learn from Ikea

Brian Walker “Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.” –...
Retailers Cannot Ignore Consumer Concerns Over Data Privacy

Retailers Cannot Ignore Consumer Concerns Over Data Privacy

With the growth of the digital and retail ecosystem we have seen the rise of data. It is now retail 101 to collect consumers email addresses at the point of sale to utilise in digital marketing, product development and personalisation. However, how is this affecting...
The megatrend being adopted by leading retailers

The megatrend being adopted by leading retailers

I do not believe in immortality of the individual, and I consider ethics to be an exclusively human concern with no superhuman authority behind it. – Albert Einstein Don’t sell me a product, sell me a purpose. This is now the catch-cry of some of the most successful...
Nine ways to grow in a tough retail climate

Nine ways to grow in a tough retail climate

Peter Sheppard  It seems one cannot read the retail news these days without learning about the demise of at least one retail business, and in some instances these are iconic national or international businesses. This week it’s about the likely collapse of Topshop and...