Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Future of Australian Retail: 2024 and Beyond – Trend 9 (Unified Commerce)
By Retail Doctor Group, in association with Ebeltoft Group Unified commerce is transforming Australian retail, currently valued at AUD $44 billion. Early adopters in 2022 saw a 7% revenue boost, with a potential AUD $30 billion industry growth if more retailers...
Retail Doctor Academy | Investing in People – Why It’s Good for Your Bottom Line in This War for Talent
What people are looking for in a job? When companies are using 5-10x a salary to recruit and hire, why is onboarding and retention (which costs less) not considered ‘as important’? Read our six point checklist and discover how an effective strategy can lift your sales performance by 5-10%.
Future of Australian Retail: 2024 and Beyond – Trend 8 (Conscious Consumerism)
By Retail Doctor Group, in association with Ebeltoft Group Today's savvy consumers aren't just looking for the best deal; they're making intelligent, considerate choices that align with their values and drive positive change in the world. This emerging trend is known...
Future of Australian Retail: 2024 and Beyond – Trend 7 (Community Inclusion & Engagement)
By Retail Doctor Group, in association with Ebeltoft Group With consumer confidence on the steady decline, shoppers are turning to retailers they feel they can trust and rely on. Today's consumers want reassurance that the brands they use will look after them and...
The Future of Australian Retail: 2024 and Beyond – Trend 6 (Hybrid Lifestyles)
By Retail Doctor Group, in association with Ebeltoft Group As remote work is now a staple of the office environment, Australian consumers are increasingly seeking a lifestyle that accommodates a blend of work and leisure activities, known as 'Hybrid Lifestyles'. This...
The Future of Australian Retail: 2024 and Beyond – Trend 5 (Experience-Driven AR & VR Shopping)
By Retail Doctor Group, in association with Ebeltoft Group The retail industry is on the cusp of a technology-driven revolution. 2024 and beyond will see retailers integrating immersive technologies like augmented reality (AR) and virtual reality (VR) to create...
The Future of Australian Retail: 2024 and Beyond – Trend 4 (Frictionless Retail for the Impatient Consumer)
By Retail Doctor Group, in association with Ebeltoft Group The pandemic wasn't just a health crisis; it was a retail revolution. For 35% of retailers it was business as usual, with very little effort required to meet the sudden uprising. For others, the demands placed...
The Future of Australian Retail: 2024 and Beyond – Trend 3 (Experiential Loyalty)
By Retail Doctor Group, in association with Ebeltoft Group Loyalty is not a metric you can measure; it's a feeling. It's the warmth of recognition, of coming home, that fills you when you step into your favourite store. It’s the anticipation of “What am I going to...
The Future of Australian Retail: 2024 and Beyond – Trend 2 (Using Neuroscience to Personalise Experiences)
By Retail Doctor Group, in association with Ebeltoft Group Like them or hate them, Amazon has always known what it was doing when it came to personalised shopping experiences. 35% of Amazon’s revenue is generated by sales that originated from personalised offerings...


