It has been a pretty challenging period recently for many of our nation’s retail CEOs, with consumer spending weathering through some tougher times. And yet the speed of change in consumer behaviour continues to accelerate with demands for more mobility of retail...
“Most of us understand that innovation is enormously important. It’s the only insurance against irrelevance. It’s the only guarantee of long-term customer loyalty. It’s the only strategy for out-performing a dismal economy.”- Gary Hamel The buzz word of 2017 is...
The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption. – Clayton Christensen...
You know you’re not anonymous on our site. We’re greeting you by name, showing you past purchases, to the degree that you can arrange to have transparency combined with an explanation of what the consumer benefit is. Jeff Bezos Just as Uber is a software company,...
Unless we tell stories about ourselves, which is all that theatre is, we’re in deep trouble. – Alan Rickman Each year, the global innovation awards winners through our international network, Ebeltoft, provide fascinating insights into the world of retailer ingenuity,...
