1 in 5 customers is significantly influenced by loyalty schemes. Are you losing out on sales dues to an ineffective loyalty scheme? In the ever-changing world of retail everyone is battling to be a customer’s brand of choice. Retailers are striving to have loyal...
By Brian Walker CEO & Founder, Retail Doctor Group “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask for once I know the proper question, I could solve the problem...
By Joshua Strutt Strategy Analyst, Retail Doctor Group The secret to a focused, motivated and goal orientated retailer is generally not found in the shop. Seem strange or even impractical? From our experience the start of assessing whether a shop team is sales focused...
By Brian Walker CEO & Founder, Retail Doctor Group “We know that freedom has many dimensions. It is the right of the man who tills the land to own the land; the right of the workers to join together to seek better conditions of labour; the right of...
By Brian Walker CEO & Founder, Retail Doctor Group “Willpower is the key to success. Successful people strive no matter what they feel by applying their will to overcome apathy, doubt or fear.” – Dan Millman Have you ever wondered why some businesses are...
