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I do not believe in immortality of the individual, and I consider ethics to be an exclusively human concern with no superhuman authority behind it. – Albert Einstein Don’t sell me a product, sell me a purpose. This is now the catch-cry of some of the most successful...

Peter Sheppard  It seems one cannot read the retail news these days without learning about the demise of at least one retail business, and in some instances these are iconic national or international businesses. This week it’s about the likely collapse of Topshop and...

Brian Walker Let’s get physical, physical I want to get physical Let’s get into physical – Olivia Newton John What an amazing couple of years we have experienced in this sector – from the over-exaggeration of online dominance, to the growing understanding that the...

Maartje van Barneveld I hope it’s no surprise to you that fashion is a highly polluting industry. Not the second most polluting industry on the planet by the way, as is often wrongly stated. It is rather complex to analyze this industry’s exact environmental impact as...

Consumers are looking to automate their life where it is possible, and it is important that stores offer consumers options to help save valuable time on the shopping journey. Tech-savvy consumers are impatient and are looking for immediacy and services that expedite...

Social media is not about the exploitation of technology but service to community. – Simon Mainwaring Plenty has been said about change in the retail sector, and yet the narrative speaks predominately about change in a lineal sense. And indeed, the creation of...

Brian Walker   You walk into a retail store, whatever it is, and if there’s a sense of entertainment and excitement and electricity, you want to be there. – Howard Schultz Retail is and always will be a predominantly people business. And while it is being...

Brian Walker “Jesus freaks out in the street Handing tickets out for God Turning back she just laughs The boulevard is not that bad” – Bernie Taupin European metropolitan retail, at its best, is simply a statement, and having looked more closely last month at Milan...

It’s no secret that the franchise industry has struggled in recent years, with many well-loved brands coming under pressure with store closures and financial downturn. However, amidst these tales of uncertainty is an inspiring success story of challenges overcome and...