We wanted to ensure that both our strategic positioning ,at Top3 by design, was robust and as importantly we had the channels, systems, people and process in place to deliver the current business model more profitably whilst creating the solid foundation to ensure that we could expand with confidence.
After hearing Brian Walker (aka The Retail Doctor) speak at a seminar ,about getting “Fit For Business” we knew that he was the right man to get us fitter for the job ahead .
Brian has spent extensive time with the team and myself and offered invaluable solutions, insights and advice on “how to” increase our business fitness so that we can most productively (and profitably!) move forward.
This is really a retail expert business that focuses on delivering value.
I would not hesitate in recommending The Retail Doctor to independently diagnose every aspect of a business and then deliver the solutions. His experience with a variety of retail areas gives him the scoop on getting the business “Fit”.
The Retail Doctor delivers the solutions and systems to succeed in retail and we are already reaping the rewards.
He made extraordinary efforts to understand our business from the inside out before customising the program that was specifically for us - not cookie cutter sales speak.
His friendly, non invasive manner gets the whole team to come on board with renewed vigour, focus and excitement.
We have a lot of work in front of us - but are super excited about the future of the business, and know there is years of value left in the Retail Doctor’s recommendations, solutions ,systems and advice.
Terri Winter
Managing Director
Top3 by Design
Telstra Corporation
In short, The Retail Doctor KNOWS
retail. He is the 'go-to' guy and subject matter expert on planning,
implementing, managing and measuring a business' retail strategy. His knowledge and know-how forms the base of
his expertise while his research and experience adds currency to his insights.
I would highly recommend the Retail Doctor to any
business looking to, develop, review, modify and expand their retail management
strategy and ensure that their business is "Fit for Business™."
Mr. Iggy Pintado ·CEO Connect Gen ·Head of Online Sales, Telstra Business atTelstra Corporation ·Head of Channel Development, Telstra Business
atTelstra
·Head of Customer Operations atTelstra Business
Jewelbox
What a fabulous, although daunting,
experience this Fit For Business diagnostic is We have been in the
retail industry for the past 15years and met many a retail guru along the way
however this is something completely different. We cannot commend Brian
Walker (The Retail Doctor) enough on his expertise, professionalism and passion
for retail. This is a man who knows what he is talking about! We
thoroughly recommend the Fit For Business diagnostic to any retailer looking to
get fitter and lift their sales and profits.
Virginia Travaglini Director Jewelbox
Saltwater Wine Surf Centres
Having been a surf retailer for some 18 years and having developed our “act” and store base with the growth of surf retail I was confident we were heading in the right direction. However the surf industry has changed rapidly in recent years and coupled with the current economic climate I wanted to make sure we really were fit for business so I enlisted the services of the Retail Doctor.
The Retail Doctor “Fit for Business” diagnostic program has given us a real once over and has highlighted a number of areas we needed to turn our attention to, the results will ensure that we are truly “Fit for Business” for today and tomorrow. The process gave us a fantastic insight into all the aspects of the retail delivery of our business and most importantly has given us a robust & implementable program. The follow up health checks and coaching have kept us on track with implementation and have been of great value.
This program adds great value to any business wanting to deliver greater results.
Anthony Wilson Saltwater Wine Surf Centres
Leading Edge Golf retailing
I like to think of the Retail Doctor as "Changing the Face of Golf Retailing" with the expertise of the Retail Doctor’s “Fit for Business” diagnostic golf professional shop retailing is on the move. Brian has taken time to discover a new strategy and approach in retailing and as been able to provide the tools and solutions for an outcome to succeed in Golf Retailing. Many companies have tried and simply failed on delivery of a robust strategy in Golf Retail. Encompassing differentiation, planning, Information technology, merchandising employment productivity and impactful customer service delivery, The Retail Doctor has built a platform for the modern Golf Retailer now to take advantage from.We will continue to work with the Retail Doctor to provide the best available expertise for our members
Darren Delacy
General Manager
Leading Edge Golf
GStar
The Denim Enterprise Group has been working, with the Retail Doctor Pty Ltd with principal focus on the G Star brand. The Retail Doctor has worked with us in many areas of our strategic and operational delivery
through both the Fit For Business™ and Fit for Growth™ programs ensuring that we have a leading differentiated position in the retail marketplace underpinned with consistent and replicable retail operations delivery.
Having a retail operations specialist that is able to add considerable value in so many aspects of our business is invaluable as we continue to build our retail presence
The Retail Doctor is a “how to” business whose diagnostic process produces robust, profitable and relevant solutions that are directly implement able. This ensure that our business isgrowing enhanced capability both now and into the future.
The Retail Doctor is a business that delivers solutions that are about action, creating value and sustainability. We are certainly fitter than when we started and look forward to the next phase of working with the Retail Doctor
What a fabulous, although daunting,
experience this Fit For Business diagnostic is We have been in the
retail industry for the past 15years and met many a retail guru along the way
however this is something completely different. We cannot commend Brian
Walker (The Retail Doctor) enough on his expertise, professionalism and passion
for retail. This is a man who knows what he is talking about! We
thoroughly recommend the Fit For Business diagnostic to any retailer looking to
get fitter and lift their sales and profits.
Having been a surf retailer for some 18 years and having developed our “act” and store base with the growth of surf retail I was confident we were heading in the right direction. However the surf industry has changed rapidly in recent years and coupled with the current economic climate I wanted to make sure we really were fit for business so I enlisted the services of the Retail Doctor.
I like to think of the Retail Doctor as "Changing the Face of Golf Retailing" with the expertise of the Retail Doctor’s “Fit for Business” diagnostic golf professional shop retailing is on the move. Brian has taken time to discover a new strategy and approach in retailing and as been able to provide the tools and solutions for an outcome to succeed in Golf Retailing. Many companies have tried and simply failed on delivery of a robust strategy in Golf Retail. Encompassing differentiation, planning, Information technology, merchandising employment productivity and impactful customer service delivery, The Retail Doctor has built a platform for the modern Golf Retailer now to take advantage from.We will continue to work with the Retail Doctor to provide the best available expertise for our members
The Denim Enterprise Group has been working, with the Retail Doctor Pty Ltd with principal focus on the G Star brand. The Retail Doctor has worked with us in many areas of our strategic and operational delivery