Virtual Business Fitness Programs
Transforming retail delivery

 
Retail Doctor Group’s suite of virtual programs has been developed in order to help you be the best retailer you can be in this changing environment. After many years consulting and advising on best practice retailing both domestically and internationally, we have taken many of our proven programs and products and evolved them into a bespoke RDG virtual retail series of “business fitness” products accessible to you and your teams for best practice retail anywhere and at anytime.
Our solutions help your grow and transform all areas of your business from real insights, strategic positioning to increased performance, through to the tactical operational delivery.

Insights

This program will give you real insights into changes in your customer behaviours, drivers and motivations including detailed customer profiles enabling rapid adaption and pivoting of strategic business decisions. This program will give you results within 3 weeks concluding in recommendations and next steps to guide your brand, business and executive team strategic decision making.

A diagnosis of your business will be conducted in all digital aspects (including website, m-commerce, s-commerce, POS and business systems integration) to assess the effectiveness of your current omnichannel offering and comparison to industry benchmarks with the goal to give specific tasks for improvement and a implementation plan of action. All aspects of the diagnosis are conducted remotely using our proprietary Fit for Business™ diagnostic system.

View our fuller consumer and customer research programs here.

Strategy

As a board member, CEO or executive charged with the strategic destiny of your business, understanding category relevant insights and global trends are crucial to developing adaptive, investment prudent, deployment strategies. Boardroom briefings are virtual strategy sessions conducted via online platforms live from our professional TV studio. Streamed live to your executive team tailored to attack your current issues and goals with the aim of creating a strategic framework for success, internal alignment and the necessary roadmap to achieve this.

Covid-19 What does it mean for you

This roundtable session will bring together industry experts specifically for your business and will update your key stakeholders and team members as to what is happening both globally and nationally in retail right now. Focussing on your sector, this interactive session will discuss what you need to know in the current COVID-19 environment,
discussing your main challenges and your rebound strategy to ensure you are prepared for the future recovery. Discussing legislation in relation to HR, Finance, property, Global trends and innovations to ensure you stay ahead of the pack during this challenging time. Held virtually via webinar forum this will give participants the ability to interact with our panel of experts and ask questions that you are encountering in your business today.

Suitable for all levels of retailers from those who are starting and or growing their online journey, to those who was to understand what are their strategic next steps to increase online revenue this program utilises our proprietary Fit for Business™ Omni-Channel module to provide diagnosis of your current ecommerce capability. Following a detailed review and discovery phase we will provide a detailed strategy for your next steps in omni-channel deployment. Depending on your timelines this may include recommendations for short term solutions for rapid online deployment to longer term strategic steps for increasing online turnover in your business. This program is conducted virtually commencing with a gap analysis of your current deployment against global best practise.

 

Inspirational Keynote presentation / webinar

Utilising our professional TV studio Retail Doctor Group can hold virtual conferences to give inspiring and thought provoking keynote presentations for your teams and audience. Utilising virtual room capability break out sessions can then be utilised for networking and focussed discussion. Live Q&A session will follow the keynote presentation to ensure all audience members ideas and challenges are addressed. Our most popular topic “The Future of Retail”, presented by Brian Walker, leaves audiences inspired and excited as he discusses embracing change, the future of omni channel and draws on proprietary consumer and trend based insights to predict the retail of tomorrow, today.

Click here to view Brian’s Bio.

Implementation

Retail Doctor Group’s best in breed proven online training programs will help maximise your retail offer. Our extensive experience provides bespoke solutions for your business and drives all touchpoints of the customer experience to ultimately deliver more money through your tills. Partnering with the best quality filming partners to deliver an interactive and assessment based environment which can be accessed 24/7 anywhere and anytime, this cost effective program takes the expense and logistics out of physical training by providing your staff with the digital training and tools to deliver a successful retail business.

Click here to view RDG’s Virtual Showreel.

Inspirational Keynote presentation / webinar

Utilising our professional TV studio Retail Doctor Group can hold virtual conferences to give inspiring and thought provoking keynote presentations for your teams and audience. Utilising virtual room capability break out sessions can then be utilised for networking and focussed discussion. Live Q&A session will follow the keynote presentation to ensure all audience members ideas and challenges are addressed. Looking to increase your business results? Our steps to Business™ Fitness presentation will teach you how. Brian Walker is The Retail Doctor and has improved the business fitness™ of many hundreds of retailers to date. In this practical and informative presentation, Brian takes audiences on a journey along his proprietary Steps to Business Fitness™ leaving all audience members with key takeaways to instantly implement after the session.

RDG Virtual Diagnosis

Building on our successful diagnostic programs we will utilise our experience to provide advisory and guidance to retailers and clear and concise steps to help you survive and thrive. These program will be conducted virtually via online platforms and video conferencing to allow our consultants to view your business and appropriate business information remotely and give you a diagnosis for improvement and growth.

These diagnostic programs are available in two levels;

This full assessment provides thorough diagnosis of all areas of your business utilising all of our 9 proprietary Fit for Business™ modules.

  • Strategy Sensor – develop clear business positioning.
  • Brand Aid – develop clear point of difference communication across all touch points.
  • Customer Connection – continuous deriving of clear consumer insights to underpin strategy.
  • Visual Impact – maximise visual presence across all channels.
  • Effective People – develop fundamental leadership qualities in a changing world.
  • Category Cardio – maximise working capital ratios for greater margin improvements.
  • Fiscal Physical – accurately interpret and forecast trading balance sheet and cash flow.
  • Omnichannel – delivering integrated online – offline retail offer.
  • Performance Pulse – derive performance against best practice category and sector benchmarks.

Following an in depth discovery period you will be provided with a Fit for Business™ implementation plan with tasks, timescales and priorities. This program compromises of request for business information via secure online platform, kick off video call, interviews with key stakeholders, Delivery of Fit for Business implementation plan, 3 follow up coaching sessions via video call every 2 weeks to discuss progress to plan and any further recommendations.

This compact assessment is recommended for shopping centre & independent retailers and franchisees and will provide analysis and guidance in the key areas of;

  • Fiscal Physical – cash flow management, stock management and how to reduce costs.
  • Customer Connection – how to stay connected with customers during this period, maintain engagement and
    customer spending.
  • Strategy Sensor – potential strategies to maximise trading, Relief packages available.
  • Effective People – guidance on staffing options.

This program is comprised through the request for business information via secure online platform, initial 45 minute video call, Delivery of Fitness Action plan with 5 key actions to implementation and follow up video call 2 weeks later to discuss progress and any further recommendations. This program can be conducted rapidly within 3 days from approval.

You can also access existing Retail Doctor Group webinars, videos and training via Retail Doctor Group TV

Talk to us

There is nothing like ‘hands-on’ experience to repair, refine, or grow your retail business to its optimal market value. A virtual Fitness Action Program will show you how your business can survive and rebound to thrive.

Call on +61 2 9460 2882 or email [email protected] today for a complimentary initial discussion.