Brian Walker speaks with Robert Sztar on ‘The Transpharmation Show’.

The discussion includes:

  • What is Business Fitness Retail?
  • The challenges and fast paced nature of changes in retail
  • The rise of digital and the concept of a customer being in touch with a retailer 24/7
  • Classic challenges of the physical store, online & social media – the notion of interconnectivity
  • The role of the physical store in Pharmacy – the importance of having a tactile relationship with a brand
  • Customer touch points within the Pharmacy Industry
  • Trends within the Pharmacy Industry

 

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