Increase the consistency of retail delivery with a retail operations manual
Customised to your business, these programs and manuals ensure all processes and procedures are communicated to all stakeholders consistently and accurately, resulting in a higher business value potential.
Our retail operations manuals include all elements of the retail business to enable the effective and consistent delivery of the retail offer instore.
Some topics include:
- company profile and culture
- daily operations
- customer service standards
- daily, weekly and monthly checklists
- housekeeping standards
- visual merchandising
- safe work practices and OHS
- staff recruitment, induction and training
- staff code of conduct
To enquire about our operations manuals and programs, contact us today.