At Retail Doctor Group, we’ve always maintained that one of the core aspects of loyalty behind being a “Fit for Business™” retailer is the ability to recognise community as an integral part of what drives that loyalty. Consumers want to do good. They want to belong to something greater than themselves. And they want to give back.
So, we took a page out of their books and turned our focus to our wider community here at home in Sydney, and what better way to show you care than to support the aims and ambitions of others, less fortunate than ourselves?
Thank you to everyone who participated in our 26th State of the Nation event to discuss building customer loyalty. We are grateful for all the invaluable perspectives shared during the speed retailing discussion session, and we extend our thanks to our wonderful panel of female retail leaders…
- Joanna Robinson | THE ICONIC.
- Kristie Millgate | Dermalogica Australia.
- Rowena Kanna | Chatime Australia.
… for sharing their industry experience in understanding and implementing customer loyalty programs.
We also thank Lisa Grinham, the head of the Sydney Women’s Fund, for her enlightening presentation on being a voice for women and a force for change. The Sydney Women’s Fund is a sub-fund of Sydney Community Foundation, which was established in 2008.
All proceeds from this event were donated to the Sydney Women’s Fund – and matched!
Retail Doctor Group is proud to have been a part of this process and to have given back to our community. All donations are currently still being matched, and we encourage you to make your donations nowby clicking on the link below:
Sydney Women’s Fund Donation Page
Funds raised will go to the SWF grassroots charity partners providing essential frontline services including:
- Crisis Support
- Trauma and Recovery Programs
- Sexual Assault Legal Support/Advocacy for system change
- Primary Prevention and Education
Interested in how you can build your own loyal customer base? Download Retail Doctor Group’s Consumer Loyalty white paperand discover more key drivers of loyalty now.
Contact our COO and Head of Insights, Anastasia Lloyd-wallis, for a complimentary discussion at
☎ +61 2 9460 2882
✉ businessfitness@retaildoctor.com.au
🌐 https://retaildoctoracademy.com.au/