Bringing global insights to Australian retailers, bringing Australian retail to the world

For the past 11 years, Retail Doctor Group, in conjunction with Ebeltoft Group has been tracking innovative retail concepts across the globe. Our continuing goal is to identify global trends that will shape the retail sector and set the pace for the future.

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RDG Global Retail Case Studies

Our in-house Global Retail Insights team liaise with our global Ebeltoft partners to bring you Global Retail Case Studies from around the world, exploring best practice examples of utilising digital technology and store design to enhance the consumer experience, and unique examples of truly innovative retailing.

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Retail Innovations

Each year, each global elected member submits a refined selection of inspiring retail concepts from their country to be put forward to a judging panel for their Innovations Awards and the annual publication ‘Retail Innovations’.

Retail Innovations is a world renowned retail publication containing the most innovative and exciting retailers from all over the world that year. Hundreds of retailers are nominated by consultancy businesses in more than 25 mature and emerging retail markets across the globe, which then go through a scrutinising judging process before the finalists make the publication.

Previous Australian Award Winners include Sneakerboy and Sumo Salad’s Green Label Store.

To be the first to hear which retailer is crowned Australian Innovator of the Year this year; sign up for Retail Doctor Group news updates here or follow Retail Doctor Group on LinkedIn.



 Our Global Partners:

Austria, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Indonesia, Italy, Mexico, the Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, UK and USA.

Past Ebeltoft Global Retail Innovations Case Studies include:OVS Denim

  • Bilder & De Clercq (Amsterdam, The Netherlands)
  • Argos (London, UK)
  • Bikini Berlin (Pragma, UK)
  • Hedonism (Pragma, UK)
  • Space Ninety 8 (USA)
  • Dr Fleming (Italy)
  • The Fragrance Lab, Selfridges (UK)
  • OVS (Milan)
  • Sneakerboy (Australia)
  • Sumo Salad (Australia)

Retail Innovations 10 video case studies:

Seeking further inspiration? Check out our Pinterest page:

Follow Retail Doctor Group’s board Ebeltoft Innovation 10: Case Studies on Pinterest.

Retail Reports and Studies

Each year, Ebeltoft Group in partnership with Retail Doctor Group, produce a range of exclusive and proprietary research studies and reports on consumer behaviour, trends, and global strategies. To gain access to this exclusive and proprietary research, please get in touch with Vikki and the Global Retail Insights team.

A sample of Ebeltoft Group’s Omni Channel Retailing report of 2014 is shown below:

Ebeltoft Group’s “2014 Global Cross Channel Retailing” report provides insights into the evolution of cross channel retailing and the global state of cross channel. The main objective is to help local retail communities around the world to deepen their understanding of omnichannel retailing and use this as a stepping stone to their success as cross channel retailers.

“Click and Collect is evolving;  64% of leading retailers have this capability”.

The rapid growth of omni channel in both mature and emerging retail markets may be the best example of the need for retailers to look beyond their borders – even if they intend to only compete domestically.

Retailers can no longer take for granted that established retail markets will lead the charge in omni channel innovation. Retailers will witness the emergence of best practice leaders in all markets, tailored to local shopper expectations and competitive dynamics.

Ebeltoft Group  benchmarked  144 leading cross channel retailers  across 16 countries and 4 retail sectors (General retailers, Do-It-Yourself (DIY) retailers, Electrical Goods retailers and Fashion retailers).

Some of these retailers included Best Buy, De Bijenkorf, Courts, Conrad, Nordstrom, Marks & Spencer and Mango.

Each retailer was audited based on 29 cross channel capability indicators, and a scoring methodology was developed to determine each retailers score out of the maximum points possible.

Champions are defined as those who scored highest.

The table summarizes the global scoring, by retail sector, based  on the framework.  Next to a global analysis and best practice examples, the research provides specific local assessment of the level of cross channel development of retailers from the countries included.

*Countries covered include Brazil, Canada, Denmark, France, Germany, India, Italy, the Netherlands, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, the United Kingdom and the United States.