In order to help you be the best retailer you can be, Retail Doctor will provide analysis of your business performance using our proprietary Fit for Business™ scoring system. Our Fit for Business™ scoring system diagnoses all areas of the business from strategic intent, to current and desired performance, through to the tactical operational delivery.
Strategy Sensor
Strategy & operational alignment for growth positioning, point of difference, business replication capability.
Your key business goals/project deliverables.
Brand Aid™
Integrated communication channels, message on brand.
Customer Connection
Customer satisfaction and service / compliance.
Effective People
Metrics, alignment to strategy, capability and KPI's.
Category Cardio™
Working capital performance and ratio returns.
Fiscal Physical™
Interpreting financials vs industry benchmarks.
Visual Impact
Impact and relevance of in-store experience (based on store visits).
Omni Channel Mix
Identify your ideal mix of channels to market.
RESEARCH TOOLKIT
✓ Distribution planning – format, location, market – identifying existing key success factors
✓ Financial analysis – identifying performance against sector benchmarks
✓ Human resource structures – capability and culture to change
✓ Retail strategy articulation to date
✓ Tactical implementation plans
✓ Business performance reporting
✓ Store presentation
✓ Digital in-store integration
✓ Assessment of consumer touch points during this process including marketing, advertising, and external customer contribution
✓ Internal strategy alignment, social and economic purpose
✓ Retail Benchmarks
✓ Financial analysis – identifying performance against sector benchmarks
✓ Human resource structures – capability and culture to change
✓ Retail strategy articulation to date
✓ Tactical implementation plans
✓ Business performance reporting
✓ Store presentation
✓ Digital in-store integration
✓ Assessment of consumer touch points during this process including marketing, advertising, and external customer contribution
✓ Internal strategy alignment, social and economic purpose
✓ Retail Benchmarks
