Business Insights
MARKETPLACE ANALYSIS, BUSINESS STRATEGY AND CAPABILITY REVIEW

 

In order to help you be the best retailer you can be, Retail Doctor will provide analysis of your business performance using our proprietary Fit for Business™ scoring system. Our Fit for Business™ scoring system diagnoses all areas of the business from strategic intent, to current and desired performance, through to the tactical operational delivery.

 

Strategy Sensor

Strategy & operational alignment for growth positioning, point of difference, business replication capability.
Your key business goals/project deliverables.

 

Brand Aid™

Integrated communication channels, message on brand.

 

Customer Connection

Customer satisfaction and service / compliance.

 

Effective People

Metrics, alignment to strategy, capability and KPI's.

 

Category Cardio™

Working capital performance and ratio returns.

 

Fiscal Physical™

Interpreting financials vs industry benchmarks.

 

Visual Impact

Impact and relevance of in-store experience (based on store visits).

 

Omni Channel Mix

Identify your ideal mix of channels to market.

RESEARCH TOOLKIT


✓ Distribution planning – format, location, market – identifying existing key success factors
✓ Financial analysis – identifying performance against sector benchmarks
✓ Human resource structures – capability and culture to change
✓ Retail strategy articulation to date
✓ Tactical implementation plans
✓ Business performance reporting
✓ Store presentation
✓ Digital in-store integration
✓ Assessment of consumer touch points during this process including marketing, advertising, and external customer contribution
✓ Internal strategy alignment, social and economic purpose
✓ Retail Benchmarks