RDG Insights
WE KNOW WHERE TO LOOK TO FIND THE REAL OPPORTUNITIES FOR YOUR BUSINESS

 
“Armed with valuable retail insight, our growth success will be considered, strategic and impactful.”
Sheike
Are you understanding and talking to your ‘true’ customer?
“The value you add has assisted us in discovering world-wide innovation.”
Leading Australian Retailer
Are you achieving global best
practice within your sector?
“This 360° view of the existing strategy allowed a clear framework for our future direction.”
Coop Bookshop
Are you delivering above
best practice internal results?

CONSUMER TOOLKIT


✓ Customer research (B2B, B2C)
✓ Insights personality profiling
✓ Qualitative research (Online & F2F)
✓ Quantitative research
✓ Exit Surveys
✓ Reaction time testing
✓ Executive profiling
✓ Focus Groups (Online & F2F)
✓ Video insights

GLOBAL TOOLKIT


✓ Global consumer studies
✓ Global retail best practice
✓ Global trend reviews
✓ Global sector benchmarking
✓ Invitation to join RDG at global conferences
✓ Invitation to attend retail tours such as the NRF ‘Big Show’ in New York

BUSINESS TOOLKIT


✓ Distribution planning – format, location, market – identify existing key success factors
✓ Financial analysis – performance against sector benchmarks
✓ How retail insights relate to business
✓ Human resource structures – capability and culture change
✓ Retail strategy articulation to date
✓ Tactical implementation plans