The highly anticipated Australian Retail Innovators Awards is coming back! This industry-exclusive event is where the best retail nominees are evaluated by an expert judging panel and celebrated. We showcase noteworthy retailers in Australia who are outstanding in their approach to innovation and out-of-the-box thinking in the following categories:
- FMCG Brand *NEW*
FMCG brands that leverage consumer insights effectively to create authentic and engaging consumer experiences, creating a compelling reason to buy.
- Digital Innovators
These innovative retailers utilise digital strongly in their merchandising, service, functionality and customer experience.
- Customer Experience
Customer centricity is at the heart of the retailer’s offer, culture, positioning and deployment
- Research & Strategic Focus
The retailer utilises timely and relevant market, global and internal insights to shape a clearly differentiated strategy
- Omnichannel Excellence
The retailer boasts a seamlessly integrated omnichannel retail execution that is innovative and adaptive
- Social Cause
The retailer embraces a strong social utility in mission, deployment and people leadership
- Inspiring Retail Leader (person)
Retail leaders who continuously make a memorable contribution to their retail brand, their team, or Australian retail as a whole