Monthly Archive for: ‘July, 2021’

Endless Aisle Whitepaper

As part of the immense growth of e-commerce due to COVID-19, the following questions become important for retailers as they build out their omnichannel strategy. What website technology are you currently using? What point of sales system are you using? Do you currently sell online? How are you integrating the physical experience? Are your staff trained and aligned? Are you …

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In search of retail’s holy grail – The Balance of Sales, Margin and Closing Stock Levels

By Joshua Strutt Strategy Analyst, Retail Doctor Group “Well have you heard about the great crusade? We ran into millions, but nobody got paid.” These prophetic words to the Hunters and Collector’s famed song could well apply to one of the most critical inputs to retail success. These three critical inputs are simply sales, margins and closing stock levels. Time …

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Why does Solly want Myer? – History repeating itself

By Brian Walker CEO & Founder, Retail Doctor Group “How do you make money? Spinoffs, split-ups, liquidations, mergers and acquisitions.” Mario Gabelli A sector in disarray globally, performance in decline, and yet an iconic Australian brand is strengthening their balance sheet, improving e-commerce, pruning in physical space, well-managed against the tide, and still refining its position in offers & omnichannel …

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What is customer loyalty and how can retailers and brands influence it?

By Anastasia Lloyd-Wallis Head of Insights, Retail Doctor Group 41% of retailers are not focussing on customer loyalty and yet up to ¾ of customers are influenced by loyalty schemes. Are you losing out on sales dues to an ineffective loyalty scheme? In the ever-changing world of retail everyone is battling to be a customer’s brand of choice. Retailers are …

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The future for the “satisfied” CEO

By Brian Walker CEO & Founder, Retail Doctor Group “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask for once I know the proper question, I could solve the problem in less than five minutes,” – Albert Einstein Change is …

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