Monthly Archive for: ‘March, 2020’

NewsCovid19

Virtual advisory and support for retailers during COVID-19

We’re all in this together and in response to these hard-hitting times, Retail Doctor Group’s Implementation team is offering our shopping centre community support for their retailers, including independent retail owners and franchisee operators through this period. Building on our successful Fitness Action Programs we will utilise our experience to provide advice and guidance. The program will include clear and concise steps to help …

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Confidential Hotline

We’re all in this together and in response to these hard-hitting times, Retail Doctor Group’s Implementation team is offering our retail community support through a complimentary and confidential help hotline. Retail Doctor Group’s Implementation team will help you to survive and thrive. We have consulted both leading senior retail and franchisee teams for 15 years now and to over 800 retailers. There are …

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How do you talk to your customers during times of change?

Anastasia Lloyd-Wallis “You can change only what people know, not what they do.” ― Scott Adams In times of uncertainty, it is difficult to forecast how people will react to change. Customers will react in different ways and being able to predict these reactions will allow you to have a higher impact during the process of change. From the way …

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