Monthly Archive for: ‘April, 2019’


From 0 to 100: the secret behind Chatime’s growth in a tough franchise climate

It’s no secret that the franchise industry has struggled in recent years, with many well-loved brands coming under pressure with store closures and financial downturn. However, amidst these tales of uncertainty is an inspiring success story of challenges overcome and opportunities realised – that of the Taiwanese global franchise bubble tea chain, Chatime. On 17 April, Chatime’s Group General Manager, …

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Demographics is Dead

By Brian Walker and Anastasia Lloyd-Wallis You can’t please everyone, and trying to is the kiss of death. I don’t care about demographics. When I do, I’ll know that it’s time to quit. – Chris Angel   Australia’s retail spend is circa $320bn, if you accept that an average of 5% of spent directly and indirectly (way higher) then at …

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