Monthly Archive for: ‘January, 2019’

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Why retail basics are the key to a great customer experience

Brian Walker   People are always going to go shopping. A lot of our effort is just: ‘How do we make the retail experience a great one?’ – Sir Philip Green   McKinsey estimates that in 2022 more than 80 per cent of retail sales in the US will still happen within physical stores. Or conversely, 20 per cent will …

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Introducing Juston Blog

Introducing our new Business Growth Specialist

We are excited to announce a new addition to our team of retail experts: Juston Jirwander, our Business Growth Specialist. Juston is a highly experienced CEO and Executive Chairman in both Retail and FMCG markets working through both Private and Public entities. As a “serial” Entrepreneur and Ethical Venture Capital practitioner of over 25 years’ experience, helping “Start Ups” and …

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The relationship between online and physical retail

Brian Walker   “Consumers have a different path to purchase. They don’t shop less than they used to; it is just that the footsteps went online. You have to think differently in how you engage with users.” – Margo Georgiadis Is consumer behaviour changing as dramatically as reported, or are people just changing certain shopping habits? The past Christmas trading …

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