Monthly Archive for: ‘April, 2018’

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Ray Ban transforming optical retailing

“He needs to do something about those skinny legs. I’m going to make him do some squats. And then we’re going to make him do some biceps curls to beef up those scrawny little arms. But if he could only do something about putting some meat on his ideas.”  (on Barack Obama) Arnold Schwarzenegger Is Arnie, the most famous Ray …

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Is being 80 per cent ‘fit for business’ enough in today’s competitive world?

When I was learning the required retail skills in the 70’s, 80’s and 90’s, they were quite different from today. If stock was 80 per cent correct and balanced, 80 per cent of locations were in the right place, 80 per cent of your customers were satisfied, this was the pass mark. Your business was respected and profitable. But what …

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All things must pass – the inevitable rise and fall of brands

And has left you with no warning But it’s not always going To be this grey All things must pass All things must pass away George Harrison Greetings, I write this en-route to our global retail study meeting with Ebeltoft Group and to Shoptalk Europe, naturally enough this offers a perspective into the current and future thinking within our sector …

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In search of Retail’s Holy Grail How to discover greater profits in business

“Well have you heard about the great crusade? We ran into millions, but nobody got paid.” These prophetic words to the Hunters and Collector’s famed song could well apply to one of the most critical inputs to speciality retail success. It’s always interesting to see that it’s not lack of profit that influences the “business fitness’ of a business, it …

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From acorns to icons – lessons in change leadership

I‘ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. – Maya Angelou Last week, Retail Doctor Group hosted some of our country’s preeminent senior retail leaders including Peter Birtles CEO of Super Retail, Luke Baylis co-founder of Sumo Salad, and Steve Cox, CEO of …

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Retail predictions for 2018

Prediction is very difficult, especially if it’s about the future. Niels Bohr Happy New Year to our readers, clients, colleagues and friends of the Retail Doctor Group Community Each year we begin our series of blogs with our top five retail predictions for 2018. So without fear or favour, here they are below. As always we welcome your feedback. I also …

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Is slow trade self-inflicted?

Do you measure your success rate in quiet times and if so against what? How intensely is your investment in retail working in the post Christmas period? There are many measures that can be applied to the effectiveness of your business. The obvious and most telling measure is profitability, but there are other measures that will ultimately affect a company’s bottom …

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“You talking to me?”

We’re so complex; we’re mysteries to ourselves; we’re difficult to each other. And then storytelling reminds us we’re all the same. Brad Pitt Good entertainment be it movies, theatre, music or even sport is storytelling. It evokes a feeling, a memory – so how can we describe storytelling? When watching a great movie, do we seriously recall the producer’s name …

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Boards of today and tomorrow

Agility is fundamental to leading a team through times of change. Sandra E. Peterson Boards stepping in, CEOs being replaced, impatience with results all lead me to wonder whether the role of the board has changed in modern times. Or is it in fact changing, or does it need to change? And are these valid questions for today’s retailers? I suspect …

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Digital mythbusters for retailers

If there’s something strange in your neighbourhood.Who ya gonna call? Ghostbusters! (Mythbusters). Where is digital truly changing the way in which we retail to date and what are the greatest disruptions likely to occur in the short-term? As we know, there are many names, pseudonyms and new business models born under the term digital, all said to enhance the customer …

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