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February 2011

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February 2011 - Issue 34


Welcome to The Retail Barometer™ Newsletter


Dear customers & colleagues,

Welcome to the February 2011 Retail Barometer.

December trade figures have just been released and are at best static with some sectors showing negative growth in reality. One comment here is that these numbers do not appear to include online sales that are made off shore, so in that regard they appear slightly understated as ABS doesn’t pick up online spending when you purchase from off shore sites although does pick up domestic online sales.

To clarify a little, our research (and that of our partners at Citigroup) indicate that approximately $3.5 to $4.5 billion per annum or $290 - $375 million AUD per month is currently spent on offshore sites. In itself, it is a small component although growing as the Australian dollar remains strong. Other online sales are captured in non store sales through ABS data, although they are not categorised.

So our view on having an online and offline (physical) channel is even more important than ever. This predictive quote from Forrester retail supports our view, and that of our own research into this growth category. 

Click here to read more

 

valentines

 


Retail Fitness Tips


Failing to Plan is Planning to Fail 


Since the start of The Retail Doctor Group some five years ago, I would say that only 30-35% of retailers that I have observed had some form of desired business outcome or plan which they could articulate. These leaders are clearly capable of strategically mapping out their business destiny however for some reason or another they haven’t. So what stopped them?

Any number of reasons would be possible, although in my observation most were attributable to:

·         Not separating themselves from the day to day business (The forest from the trees syndrome)

·         Always pedalling to drive sales and margin to pay higher rental and wage costs.

·         Not having a simple business plan methodology.

Read More


The Doctor's Diagnosis


Loss Leaders or Fragmented Followers? 


In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment.
Charles Darwin

We see every day that competition has its victors and for them the spoils.  Competitors resort to every strategy available to win the hearts and minds of their customers and we see this is so many retailers strategies, with the current supermarket price war being an example of this claim for increased market share at the others expense.

These brands are using a loss leader strategy whereby they reduce the price of essential base price items especially perishables that are needed regularly. Loss leaders can also be used to influence customer price perceptions and give them the perception that the brand is less expensive. This technique is often used by, and may work for large corporate brands who are trying to position themselves as the best price supermarkets.

Read More


Retail Pulse


Retail Doctor News


The Retail Doctor has been approached by various media sources over the past weeks to present our expert opinion on the latest trend of Coles and Woolworths lowering the prices of everyday basics like bread and milk. Some media sources that we have been recently quoted in include:

A Current Affair - (channel 9) Slicing the Cost of Bread Click here to view 

Today Tonight - (channel 7) Milk Markdowns Click here to view 

Start up Smart  - Supermarket Price war to Impact Independents. Click here to view


Retail News            


Myer shares plummet after sales slump as JB Hi-Fi profit jumps 15%
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Sass & Bide’s stitch in time
Read More

Online Retail Forum to take place 18th February
Read More

Woolworths makes complaint against bunnings as hardware war heats up
Read More                                              

    

  


Retail Trends                            


High Tech Shopping – The Verdict
Read More

Citysumers – The future consumption arena is urban
As rapid urbanization is one of the biggest macro trends of our time, you can't go wrong innovating for existing and newly minted 'CITYSUMERS' around the world. Enjoy!
Read More

Online sales now 7% of total retail spending
Read More

 

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Contact us to increase your sales, profits and customer experience.


The Retail Doctor Group Pty Ltd
Suite 6/102 Alfred St Milsons Point NSW 2061
PO Box 209 Milsons Point NSW 2061
Tel. 02 9460 2882 Fax. 02 9460 3883
Email. businessfitness@retaildoctor.com.au   

Take our FREE Health Check Quiz to find out your 'business fitness' score.

www.retaildoctor.com.au     

© 2011 Retail Doctor Barometer Newsletter


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