Endorsements

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3 Mobile

Brian,Walker as the “Retail Doctor” is a person of extensive retail knowledge and experience and as such assisted me during the initial formation of the retail strategy and consequant execution for '3' Mobile, Australia. His role being the establishment of processes and systems required to run an effective retail business. His passion, comitment, and focus on the detailed execution were exempla...

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David Bickett
Director

Amcal

The turn around time was better than anticipated and very actionable , given the significant detail and scope.

It is just the style of implementation plan and solutions that we require and it gives us the direction and support to progress in a positive way in the coming months and it's reassuring to know that you are only a phone call away if we have any queries

Once again thank...

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Garry Scott
Owner

General Pants Group

The Retail Doctor has provided objective and professional support to the General Pants Group in many critical areas and as a result is well respected by all our key internal stakeholders.
He has proven to be a reliable and professional resource for our business and has taken the time to understand our business needs, strategic objectives and organizational values.
He has contributed g...

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Claudine Rochecouste
National Human Resources Manager

Glassons/Hallensteins

We engaged the services of the Retail Doctor™ to both diagnose and improve our existing retail operations for our Australian business with particular emphasis on increasing productivity of our processes and building our retail sales framework.
The Retail Doctor’s insights provided considerable value to our business and we are delighted with the results achieved.
We continue to engag...

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Cliff Kinraid
Group Managing Director

Global Brands

The Retail Doctor® Group provides us with the discipline. In pure deliverables the Retail Doctor can be as prolific as we need – from creating license documentation including compliance standards and KPIs, operations manuals, visual merchandising guidelines, marketing & promotions manuals, product knowledge manuals, evaluation formats, retail selling & management training kits and repor...

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Peter Larum
Marketing Manager

Gloria Jeans Coffees

The Retail Doctor brings a considerable amount of experience in: - Business management. - Franchising Operations. - Shopping centre management.
We have worked closely with the Retail Doctor and find his considerable solutions focus coupled with a profound understanding of the complexity of business issues to be a very valuable resource for our business.
The skill and value of the Re...

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Daniel Isaac
Operations Manager – NSW & ACT

Gloria Jeans Coffees

As the Head of Operations of Gloria Jeans Coffees it is essential to be always looking at new ways to develop our team of high level Operations Managers. We recently made the decision to use The Retail Doctor Pty Ltd to assist in the diagnosis of our unit trading performance and development and training of the team with a key focus to improve the team’s ability to address the key issues that are p...

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Neil Gill
Head of Operations

GStar

The Denim Enterprise Group has been working, with the Retail Doctor Pty Ltd with principal focus on the G Star brand. The Retail Doctor has worked with us in many areas of our strategic and operational delivery
through both the Fit For Business™ and Fit for Growth™ programs ensuring that we have a leading differentiated position in the retail marketplace underpinned with consistent  and re...

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Nick Hirons
Director

Herringbone

The Retail Doctor™ has played an integral role in building up the Herringbone retail team performance. It has provided us with retail and training framework that is customised to our individual business and that is based upon measurable individual results. Our staff have appreciated the obvious investment we have made in them as well as understood and implemented the new theories and systems wi...

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John Mutton
Managing Director

Hutchinson 3G

We were looking at what the business may look like five years out, and what we needed to do to future proof it.
We asked The Retail Doctor to come in and complete a full diagnostic on our retail business and to our surprise, we not only received a detailed report and action plan for change, but we received greater insight into our business.
We also got a much deeper understanding of ou...

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Alun Cooksley
National Sales Manager