Case Study

  

Van Laack

Fashion
The Brief
The Retail Doctor was engaged to provide a "Fit for Business™" diagnostic service across all facets of the retailnetwork including the development of a robust retail model based on channel economic, productivity of all processes and working capital investmentsand retail best practice along with an end to end, consumer focused retail solution for the Herringbone brand.
Deliverables
The Retail Doctor was appointed to lead theoperational strategy development work and development of the Herringbone retail experience.  Deliverables included a "Fit For Business™" diagnostic review of all practices ,development of  the Retail operational framework, organisational structure and branddevelopment. This coupled with a retail operational framework platform designed to maximize the client retail delivery.
Outcomes

Program successfully implemented
Client Value

The Retail Doctor has played an integral role in building up the Van Lack  retail team performance. It has provided us with retail and training framework that is customised to our individual business and that is based upon measurable individual results. Our staff have appreciated the obvious investment we have made in them as well as understood and implemented the new theories and systems within their stores. As a result we have seen immediate positive results.

As Managing Director I feel a great sense of achievement knowing that my retail business is becoming 'fitter' with each day and I thank The Retail Doctor  for providing us with the tools and training programs to realise this aim.  For any retail business that wants to at least 'measure their fitness and build a better business,'  The Retail Doctor is essential.

John Mutton
Managing Director
Van Laack Australia

 

 
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