Retail Consulting Services and Systems by the Retail Doctor

:: Media & News

Ex Oxfam chief joins Retail Doctor Group

Lorraine Caruso, formerly CEO of Oxfam and national operations manager with OPSM, has joined The Retail Doctor Group as a director.

Read Brians Latest article..

How to be “Fit For Business” – Best practice retailing

Appearing in “My Business “magazine

Read the Retail Doctor’s article :How to build sales through effective merchandising

Click here to Visit the Doctor’s presentation on the seven steps of business fitness

The Retail Doctor invited onto the GLGC Global Retail Council

:: Retail News
Anra urges banks to pass on cut 20:03 - 7.10.2008 The Reserve Bank's historic interest rate cut 20:49 - 7.10.2008 CBA in talks to buy BankWest 20:17 - 7.10.2008

:: Client Login

The Retail Doctor Group is Australasia's leading retail consultant company specialising in the diagnosis and delivery of deliverable retail operations solutions, through our proprietary three step fitness program™.

We work with both new and existing retailers, franchisors and service organisations through all aspects of the retail value chain, to guarantee an increase in their business`performance, sustainability and profitability successful outcomes.

Our focus is always on the practical systems and frameworks that underpin high performance retail as our successful clients endorsements.testify.

How do clients benefit in working with us?

Our clients benefit in working with us to increase their sales and operating profits from their existing business Fit For Business

Our clients benefit in working with us to transform their business processes, unlocking stored profit,implementing systems and frameworks,that are critical to consistent retail performance Fit For Business

Our clients benefit in working with us to develop and build sustainable and profitable new start up retail distribution channels. "Fit For Business"

Our clients benefit in working with us to ensure that their strategy is transformed into a differentiated and replicable position our “fit" retail solutions. Fit For Growth

Our clients benefit in working with us to ascertain the operational quality of a retail investment or maximise the value of their investment Fit For Sale

We further operate as an independent trusted advisor and retail specialist support to our clients through our health check and coaching programs

Our Team
Brian Walker leads an industry best retail consulting team who have led specialty retail, start up retail, franchise, service and shopping centre operations in the "front line" with a significant retail implementation specialty .

A “fit” business is one that is operationally productive, with stronger more robust frameworks capable of maximum sales and profitability, consistent replication and maximizing owner, manager and investor value.

1. Fit for Business
The platform stage where all operational capabilities, frameworks and process are reviewed (diagnosed) across all aspects of the business.

2. Fit for Growth
The Growth phase diagnostic ensures that the business is capable of consistent replication in its unique business model through its structure, people, organic and transactional growth.

3. Fit for Sale
The ultimate stage is the diagnosis of the business’ capability to maximize its position as a wealth creator. This is the goal of achieving its highest investor value.

Each Module has an ‘in field’ diagnosis of existing capability against client intent. Recommendations are followed with an implementation program to enable clients to close the gaps in business fitness.

An important part of the fitness modules are The Retail Doctor Health Checks. Here we track business fitness against implementation goals through regular health checks to ensure our clients achieve their fitness goals and stay on track to getting fitter!

Our core competencies are in working with established retail partners or alternatively we offer a full service in building the complete ‘go to market’ retail fitness framework for emerging retail and franchise channels.

Supporting the unique 3 Step Fitness System are The Retail Doctor Training programs that are widely recognised as industry best practice. Further The Retail Doctor Mystery Shopping program supports and complements our 3 Step Fitness System and our training solutions. We know the importance of a Fit Business in delivering best practice retailing and our brand promise is always to lift our client's business to the next level of retail fitness. We are active retail practitioners and stay close to our clients in the post implementation phase.

Should you wish to discuss becoming Fit for Business or significantly improving your retail or franchise business performance we would love to hear from you. Contact us through our Ask the Retail Doctor link, by contacting the Retail Doctor® directly on 02 9492 1912 or email us on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

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