This programme is designed to transform today’s retail managers into tomorrow’s retail leaders through a thorough understanding of
contemporary retail leadership practices. Topics include performance management, communication, team structures, leadership, conflict management
behavioural styles, motivation, planning and organising, time management, priority and goal setting
The majority of this program focuses on strategies and skills associated with the current retail environment, recognising the major elements in a retail manager’s role and developing those skills to achieve higher levels of performance.
